INTRODUCTION
The requirement of on-time delivery each and every time is critical to businesses. Late deliveries will have considerable impact on the buying company’s performance. Expediting has a pivotal role in undertaking or coordinating a range of activities if the deliveries are to be on time. Effective Expediting is therefore directly linked to the overall success of the company’s complete supply process.
In this training course the importance of Effective Expediting is emphasised and techniques are provided to monitor, control and improve supplier on-time delivery. These include methods to apply pressure to suppliers to ensure they fulfill their obligations. Attendees will leave motivated and confident to positively manage delivery and other crucial aspects of supplier performance.
In the Effective Expediting training seminar participants will develop the following competencies:
- Recognise where Expediting sits within the overall procurement & supply process
- Describe the factors that determine the nature & frequency of expediting to be applied to a purchase order
- Appreciate the difference between activity and progress
- Identify what needs to be done at each step in the delivery process – from supplier’s premises to receipt at company site
- Understand the value of effective communications with many groups during the delivery period
- Assess their own expediting skills, knowledge & understanding
WHO SHOULD ATTEND?
- Expeditors working in company offices – and those that visit suppliers’ premises during the delivery period
- Staff in end-user departments – to understand the difficulties of getting on-time deliveries
- Staff in logistics roles – to see ways their activities interface with effective expediting
- Newly engaged Procurement & Supply staff – to understand the ‘post-order’ activities as part of their Induction seminar
SEMINAR OBJECTIVES
By the end of the Effective Expediting training course, participants should be able to:
- Expedite and co-ordinate a range of projects
- Understand Effective Expediting and the use of tools and techniques
- Understand the overall procurement and supply process
- Evaluate the nature and frequency of expediting vs a purchase order
- Understand the difference between activity and progress
- Create effective communications with many groups during the delivery period
- Apply expediting skills, knowledge and understanding against a model profile
TRAINING METHODOLOGY
The Effective Expediting training seminar will utilise a variety of proven highly interactive adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes facilitated group and individual exercises, case studies, role-play, videos. The instructor will also facilitate learning by encouraging the delegates to test and critically appraise any theories and concepts on the training course.
SEMINAR SUMMARY
The Effective Expediting training course will feature an overview of the total procurement process, factors influencing the type and frequency of expediting to be applied to a purchase order, typical activities and deliverables that need to be expedited during delivery of order, developing a pro-active role for “desk” expeditors, selection and mobilization of ‘field/works’ expeditors, assessing progress – ‘will the delivery be on time or not?’, record keeping and reporting, and what makes an effective expeditor.
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